Your Trusted Partner in Property Management
Dedicated to providing exceptional service, maximizing property value, and ensuring peace of mind for property owners and tenants alike.
Keyrenter Boise Property Management: Trusted Property Management Experts
Keyrenter Boise offers comprehensive property management services tailored to meet the needs of both property owners and tenants. With a focus on maximizing property value and ensuring seamless rental experiences, Keyrenter Boise provides expert solutions, including tenant screening, property maintenance, and financial management. Backed by a dedicated team, Keyrenter Boise is your trusted partner in achieving stress-free property ownership in Boise.
Core Values and Mission:
The Foundation of Our Success
Built on integrity, honesty, and accountability, Keyrenter Boise strives to provide proactive property management solutions that align with your values. Our dedication to quality, innovation, and client satisfaction drives everything we do, ensuring your property’s success with the care and service you deserve.
Our Values
Relationships First.
- Relationships are the foundation of our success
- Delight people through wow service
- Never leave people in the dark
- Consider the customer in all we do
Together as a Team.
- Unified team, creating win-win solutions
- Fun, creative, competitive, and awesome
- Loose lips sink ships (no gossip)
The Real Deal.
- Take action before something happens
- Know where we are going and focused on results
- Do what you say you will do
Never Settle.
- Know your seat, know your stuff
- Always learning and improving
- Embrace technology to make it simple
- Never give up
Do the Right Thing, Period.
- Run it like you own it
- On-time
- Blame no one
Mission Statement
Changing lives one property at a time.
We deliver proactive property management solutions with real impact — helping owners maximize returns and residents find a place to call home.
The Keyrenter Boise
Property Management Team
Meet our team of property management specialists at Keyrenter Boise! Our experienced professionals are committed to ensuring maximum returns with minimum hassle. Trust us to provide exceptional, stress-free service in the Boise property management sector. Your investment is our top priority!
Chapin
Founder and President
Kyle
Founder & Vice President
Stefani
Director of Maintenance and Renovation
Michael
Business Development Manager
Jon Greenberg
Esau Vazquez
Field Manager
Nadja
Client Care Specialist
Pamela
Join our network of property managers
As part of the Keyrenter Franchise, we rely on the strength of a national network of property managers and the assistance from our corporate team for tasks like tenant vetting, website development, training on best practices, exceeding industry benchmarks, and more.
Chapin Hemphill
Founder & CEO, Keyrenter Boise Property Management
Chapin Hemphill is the founder and driving force behind Keyrenter Boise. With over 25 years of experience in residential and multifamily property management, Chapin has led some of the most respected property management companies on the West Coast and beyond.
After earning his degree from Middlebury College, Chapin launched his first business in the entertainment industry. But real estate runs in his blood—he grew up in his family’s home-building business and eventually returned to the field, overseeing large-scale rental portfolios totaling over $3 billion and managing hundreds of millions in renovations.
In 2015, Chapin founded Keyrenter Silicon Valley, one of the top-performing franchises in the Keyrenter system, which he successfully sold in 2021. He also co-founded Keyrenter New England and remains a strategic partner in that operation. Chapin went on to launch Embark PM, a consulting firm that helps property managers nationwide streamline operations and scale profitably.
In 2022, Chapin and his family chose Boise as home and launched Keyrenter Boise with a mission to bring professional, responsive, and risk-managed property management services to the Treasure Valley. Under his leadership, our team helps rental property owners maximize returns while delivering a better living experience for residents.
Chapin is a proud member of NARPM and leads with a values-first mindset. At Keyrenter Boise, we live by our Core Values:
Relationships First
Together as a Team
The Real Deal
Never Settle
Do the Right Thing. Period.
Kyle Frederickson
Founder & Vice President
Kyle is a driving force behind Keyrenter Boise’s growth, culture, and client experience. As Founder and Vice President, he leads business development, leasing, and new client sales while keeping a sharp focus on owner and resident satisfaction. With 5 years in property management, Kyle blends sales expertise, marketing insight, and strong communication skills to help clients achieve better outcomes—and to make sure residents feel supported every step of the way.
Outside of work, Kyle’s creative side comes alive through music. He plays drums and guitar and spent several years in a popular rock band. These days, you’ll also find him spending time with his wife and four children, hanging out with his two dogs, Nigel and Lola, working on cars, or enjoying a meal at Bittercreek Ale House.
If Kyle were a property, he’d be a 1930s fixer-upper on acreage in Eagle—full of potential, character, and ready to be transformed into something special.
Nadja Prophete
Client Care Specialist
Nadja is the welcoming voice and warm smile behind many of Keyrenter Boise’s first impressions. With 9 years in residential property management and over three decades in simultaneous interpretation and cross-cultural communication, she’s a master at making people feel heard—whether it’s during a property tour, on a call, or in a tough conversation.
She’s worked in nearly every department at Keyrenter Boise, helping design and implement operational systems that improved response times, boosted satisfaction, and built lasting trust with owners and residents. Her knack for turning feedback into action has strengthened both our processes and our relationships.
If Nadja were a property, she’d be a bright, welcoming home by the ocean—full of life, grounded, and always a safe place to land.
Michael Carpenedo
Business Development Manager
Michael is Keyrenter Boise’s go-to guy for growing relationships, creating opportunities, and making sure our clients know they’re in good hands. With 13 years in sales and 5 years in property management—including 3 with Keyrenter Boise—he brings a customer-first approach to every interaction. Whether it’s refining processes, boosting client satisfaction, or finding new ways to serve our owners and residents, Michael’s focus is always on building trust and delivering value.
Known for his active listening and direct communication, Michael has had a direct impact on the company’s growth and the evolution of our service model. His “seek the best for the customer” mindset aligns perfectly with our core values.
If Michael were a property, he’d be a tent by the river—adventurous, ready to explore new places, and always close to the water.
Geneveb Torre
Property Management Specialist
Geneveb (“Veb”) is the friendly, steady voice that keeps leasing and renewals running smoothly at Keyrenter Boise. With 6 years in the industry, she handles lease renewals, move-outs, annual walkthrough scheduling, and a steady stream of customer support and leasing calls—all with professionalism and care. Her negotiation skills help protect owners’ income while ensuring residents feel valued, making her an essential bridge between both sides.
Known for her calm, positive approach, Veb thrives in Keyrenter Boise’s culture of teamwork and respect. She believes every interaction is a chance to strengthen relationships and resolve challenges with grace.
If Veb were a property, she’d be a vintage farmhouse—warm, full of charm, and always buzzing with life.
Pamela May Palada
Property Management Specialist
Pamela is the behind-the-scenes problem-solver who keeps things moving at Keyrenter Boise. With 4 years in property management, she juggles owner and resident communication, leasing and marketing support, move-in coordination, utility oversight, and onboarding for both properties and owners. Her approach is simple: listen carefully, answer thoroughly, and go above and beyond to get things done—no matter how challenging the situation.
Since joining KRB, Pamela has stepped into responsibilities that pushed her beyond her comfort zone, helping her grow into a confident, capable professional. She thrives in our family-like culture, where everyone is treated equally and trusted with meaningful work.
If Pamela were a property, she’d be a cozy loft house—warm, connected, and filled with laughter, where everything (and everyone) is close enough to care for.
Esau Vazquez
Field Manager
Esau brings a real estate investor’s mindset and an adventurous spirit to the Keyrenter Boise team. With six years of residential real estate experience, he supports property marketing, showings, move-ins and move-outs, helping owners position their properties for success while creating a great experience for residents.
One of Esau’s favorite things about KRB is knowing his work can make a real impact. He appreciates being part of a team that takes ownership of what they do and genuinely wants the best outcome for both property owners and residents—a philosophy that fits naturally with KRB’s approach to professional, full-service property management.
Outside of work, soccer is a big part of Esau’s life. After years of playing, he spent two years coaching club soccer and loved watching young players work hard and see that effort pay off. He’s also an adventurer who once spent three weeks traveling around New Zealand in a camper van. Next on the list: England or Spain to experience a professional soccer match in person.
Around Boise, Esau is equally comfortable grabbing tacos at El Chavo, hitting happy hour at Barbacoa, or spending a Sunday at Push & Pour. His self-described superpower? Speaking Spanglish. And if the team needs someone to jump into something new, Esau says he’s “96.5% down for whatever.”
His philosophy is simple: Leave it better than you found it.
If Esau were a property, he’d be a cozy cabin beside a hot spring and a lake—somewhere you can unplug, grab a kayak, and enjoy the adventure.
Zandra Jean Y. Madera
Company Accountant
Zandra is the numbers powerhouse behind Keyrenter Boise’s financial operations. With 4 years of property management accounting experience, she keeps every transaction accurate, every account balanced, and every deadline met—whether it’s delinquency tracking, collections, Xero reconciliations, move-out dispositions, utility billing, or processing invoices from start to finish. Her clear communication turns even the most complex statements into plain, understandable language for owners, residents, and vendors alike.
Dependable by nature, Zandra thrives in our supportive, collaborative team environment. She believes transparency and precision aren’t just policies—they’re promises we keep to both owners and residents.
If Zandra were a property, she’d be a sleek, modern office suite—minimalist, well-organized, and built for balance.
Stefani Hemphill
Director of Maintenance and Renovation
Stefani leads Keyrenter Boise’s maintenance and renovation team with vision and grit. With 8 years in property management, she oversees coordinators, turnovers, special projects, and large-scale renovations—always keeping the big picture in mind while ensuring the details are handled with care. Known for her transformative tenacity, she combines resilience, adaptability, and vision to create lasting improvements for properties, processes, and people.
When she’s not coordinating maintenance projects, Stefani can usually be found outdoors—gardening, hiking, biking the Greenbelt, or spending time with her two dogs. She’s also a natural creative, with a love for photography, decorating spaces, and capturing the beauty of small details in life.
Fun Facts About Stefani:
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She could watch clouds for hours, seeing beauty in their constant change.
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She finds inspiration in both books and the outdoors.
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She believes beauty heals—whether it’s in nature, a peaceful space, or a kind interaction.
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She secretly “decorates” her surroundings everywhere she goes.
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She loves capturing life’s little details through photography.
Jon Greenberg
Property Manager
Jon is one of the people who keeps the gears turning at Keyrenter Boise. With 16 years of residential property management experience, plus eight years in HOA portfolio management, operations, and logistics, he brings a deep understanding of what it takes to keep properties, and the systems behind them, running smoothly.
Day to day, Jon coordinates repairs, reviews vendor estimates and scopes, onboards new properties, and keeps owners informed throughout maintenance and turnovers. He has a knack for digging into the details, cutting through the noise, and finding practical, cost-effective solutions. He’s also helped tighten KRB’s turnover and repair workflows, with a focus on reducing vacancy downtime and getting homes resident-ready faster.
Known by his teammates as grounded, Jon stays calm when things get complicated. His philosophy is straightforward: Focus on what you can control, communicate early, and always follow through on your word. That approach fits right in with a team that believes in taking personal responsibility and doing the right thing.
Outside of work, Jon would rather be outside. Hiking the foothills, camping, fishing, and exploring Idaho are high on the list, and if property management hadn’t claimed him, he says he’d probably be a park ranger. He also enjoys working with his hands and has a habit of inventing new projects around the house. For game night, you’ll find him at Idaho Central Arena cheering on the Steelheads. Next on the bucket list: Ireland.
If Jon were a property, he’d be a classic Craftsman home. Practical, sturdy, dependable, and built on a solid foundation.
Contact Us
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999 W Main St STE 100, Boise, ID 83702, United States